Off Site Admin Service bundles a collection of Proactive and Diagnostic Services, as well as substantial discounts.

All of the features below are included for Off Site Admin clients.  Click any option for a detailed explanation.

Proactive Support

Discounted Support

Microsoft releases Security Patches every Tuesday.  With Premium Service, we'll check for all the latest patches each week and remotely apply them to your Servers at no cost. Back

In addition to the Weekly Server checks, we'll configure your Backup & Antivirus applications to send their logs via EMail to NEM Consulting which we will then review on a daily basis and let you know if there are problems. Back

Connecting remotely, we'll check your File & Mail Servers for problems before they occur.  Our proactive weekly review includes a check of the Server Event Logs, Antivirus Logs, Backup Jobs & available Disk Space.  We catch the problems before they catch you. Back

A good backup is meaningless if it can't be restored.  At NEM Consulting we've advised clients for years to perform a quarterly restore to test the integrity of their backup processes.  Now, with Premium Service, we'll do the work for you and at no cost. Back

Clients utilizing Microsoft Small Business Server have the added benefit of SBS's proactive System Alerts.  We will configure SBS to send us these critical real time alerts so that we're aware of a potential problem oftentimes before you are. Back

If we haven't already setup remote access to your Servers, we'll do it at no cost: Software & Labor included. Back

Any Support that relates to Current Projects is provided at no cost.  For example, if we install an Exchange Server and within 45 days you call to find out how to add a new user or change an EMail address; that Phone and EMail Support is all complimentary.  Support issues that are unrelated to work done in the last 45 days is billed in 6 minute increments. Back