|
NEM Consulting Support
Options |
| |
Premium Service |
Off Site Admin Service |
Classic
Service |
| Free Phone & EMail Support |
x |
|
|
| Priority Beeper Support |
x |
|
|
| Same Hourly Rate for After Hours & Weekend Work |
x |
|
|
|
Weekend Emergency Beeper support |
x |
|
|
| No One Hour Minimum Site Visit fees |
x |
|
|
| Free Product Research, Quotes & Ordering |
x |
|
|
| Proactive Weekly Remote Server Patching |
x |
x |
|
| Quarterly Backup Restore Test |
x |
x |
|
| Weekly Remote check of Servers: Backup, Virus,
Event Log & Available Disk Space |
x |
x |
|
| Support Contract includes daily Email review of
backup/virus logs |
x |
x |
|
| Setup of Remote access to all Fileservers |
x |
x |
|
| Free Phone & EMail Support for Current Projects |
x |
x |
x |
| Yearly Fee |
$1,800 |
$1,200 |
Free |
